Indirect and Remote Support
What is indirect support?
Usually Suitsme workers do things with you. Indirect support means they can do things for you.
The idea of this is that you minimize contact with the worker, therefore reducing the risk of COVID-19 spreading.
What is remote support?
Remote support means the worker supports you via technology, without visiting you.
You can do this over the phone, or using a chat app, such as:
I'm sure you can think of lots of other ideas. Join the Suitsme Community Facebook group and share your ideas!
Before you transport a client
The potential issue with transporting clients is that it is difficult to maintain social distancing when in a car together. It is also recognised that sometimes there is no other option. Suitsme workers are allowed to transport clients when all other options have been exhausted.
Before you transport a client, you should think about options like:
When providing tranport
A worker providing essential travel, must follow these rules:
What will Suitsme reimburse?
Suitsme will reimburse workers for the cost of compliance with Suitsme's COVID-19 policies (which are based on government guidelines). Here’s the specifics:
How to claim a reimbursement
Am I a vulnerable worker?
People who are likely to be at higher risk of serious illness if they are infected with the virus include: